Webpingr Privacy Policy
Effective date: 9/19/2025
1. Information We Collect
- Account Data: Name, email, and authentication data handled via Clerk.
- Billing Data: Managed by Stripe. We do not store full payment card details.
- Monitoring Data: Domains/URLs you add, ping results, response times, alert preferences, and verification records.
- Technical Data: Log files, IP address, device/browser metadata, and cookies for session/auth.
2. How We Use Information
- Provide uptime checks, dashboards, and alerting you request.
- Process payments and manage subscriptions via Stripe.
- Maintain security, monitor abuse, and improve product performance.
- Send necessary operational emails (e.g., alerts, billing, account notices).
3. Sharing of Information
- No selling of personal data.
- Vendors: We share necessary data with processors such as Clerk (auth), Stripe (billing), Azure (hosting & email via Azure Communication Services), and our database provider.
- Legal: We may disclose information if required by law or to protect our rights, users, or the public.
4. Data Security & Retention
- Encryption in transit (TLS) and at rest where supported by our providers.
- Access controls and least-privilege for staff and systems.
- Retention aligned with operational needs (e.g., ping history pruning/aggregation); you can request deletion of your account data (subject to legal requirements).
5. Your Choices & Rights
- Access, update, or delete your account via the dashboard or by contacting support.
- Manage email preferences for non-essential communications.
- Depending on your location, you may have additional rights (e.g., GDPR/CCPA) to access, portability, or restriction of processing.
6. Cookies
We use cookies and similar technologies for authentication and session reliability. You can control cookies via your browser settings; some features may not function without them.
7. International Transfers
Data may be processed in regions where our vendors operate. We rely on contractual safeguards and industry-standard protections for cross-border transfers.
8. Children’s Privacy
The Service is not directed to children under 13 (or the minimum age in your jurisdiction).
9. Changes to This Policy
We may update this Policy. Material changes will be posted on this page with a new “Effective date”.